Solutions · Nurse call
Location-based nurse call for care homes
When a resident needs help, the nurse instantly sees where it's needed.
Iiwari Care is nurse call system software that combines nurse call and real-time positioning into one clear view. The alarm reaches the right nurses, the location is shown instantly, and help arrives fast.
Part of the same whole: a location-aware nurse call, a real-time situational picture, automation and care work data.
From the resident's perspective
Calling for help is effortless
Residents can call for help using a safety wristband or an alarm button.
The alarm reaches the designated nurses, who hear from their phone where help is needed and can get there quickly. Nurses never need to pick up their phone, so their work continues uninterrupted and hand hygiene is maintained.
How it works
How nurse call works
- 1
The alarm is triggered
The resident calls for help with a safety wristband or an alarm button.
- 2
The location is announced instantly
As soon as the alarm comes in, the location is announced instantly by voice. The nurse's hands stay free to work and hand hygiene is maintained, since there's no need to touch a phone. The exact location can also be checked directly in the app.
- 3
The alarm clears automatically
The system automatically detects when the nurse arrives on site. No separate acknowledgements or extra steps are needed.
What sets us apart
What makes Iiwari's nurse call different?
Positioning built into the nurse call
Many systems only tell you the room. With Iiwari, the nurse sees in real time exactly where help is needed, even in shared spaces and corridors.
Alarms clear automatically
When the nurse arrives on site, the system automatically detects their presence. No working time is spent on acknowledgements or handling the system, and hands stay free.
The full picture in one view
The nurse sees active alarms and staff and resident locations, all at once.
- active alarms
- staff locations
- resident locations
From the nurse's perspective
Benefits for care work
Less time searching
Information is available instantly, from the right place.
Faster response
The nurse hears and sees straight away where help is needed.
More time for care
Less time spent on the system, more time spent with residents.
A calmer noise level
A resident's call creates only one alert, even if the button is pressed several times – and no alert is sent at all when a nurse is already close by. Unnecessary alerts disappear and the noise level in the care home drops considerably.
”The whole unit felt calmer once the constant alarm sound was gone.”
In practice
Example situations
A resident needs help in their room
The nurse hears the location instantly and can respond quickly.
A resident needs help in a common area
Positioning helps find the person who needs help quickly.
Multiple alarms at the same time
The live view helps prioritise situations efficiently.
In our customers' words
What our customers say
"Iiwari's nurse call system has far more features than other suppliers can offer."
Guide
What makes the best nurse call system software?
The best nurse call system software tells staff instantly who needs help and where, routes the call to the right nurses' phones and acknowledges it automatically when the nurse arrives. It is wireless, works in corridors and shared spaces as well as in rooms, and produces response time data for improving care. Iiwari Care is Finnish nurse call system software for care homes, built on Iiwari's real-time indoor positioning technology.
Key criteria for nurse call software – and how Iiwari Care meets them
- Location-aware calls everywhereCalls work in rooms, corridors and shared spaces. Iiwari Care shows the resident's location instantly.
- Automatic acknowledgementThe call clears when the nurse reaches the resident – no need to pick up the phone.
- Wireless wristbandResidents carry a battery-powered wristband, so the call goes wherever they are.
- Mobile app with voice alertsCalls go to the right nurses, with a spoken announcement of where help is needed.
- Simple installationAnchors network wirelessly and only need a power supply – no data cabling to every room.
- Reporting and dataResponse times and call volumes are visible for data-driven care.
- Staff privacyStaff location data supports care work only, not monitoring.
- Open positioning platformThe same Iiwari positioning can power other care solutions and custom applications.
Traditional nurse call vs. modern nurse call software
| Traditional nurse call | Modern nurse call software | |
|---|---|---|
| Where calls are made | Fixed button in the room | Wristband goes with the resident |
| Location | Room number only | Precise location, also in shared spaces |
| Acknowledgement | Manual | Automatic when the nurse arrives |
| Installation | Data cabling to every room | Anchors network wirelessly and only need power |
| Insight for management | Limited | Response time and call volume reports |
Questions to ask when choosing nurse call software
When comparing nurse call system software for a care home, ask the supplier at least:
- Does it show where the resident is, or only which room the call came from?
- Is the call acknowledged automatically when the nurse arrives?
- How does it work during a power or network outage?
- What does installation require – is data cabling or major renovation needed?
- Does it suit both small units and large care homes?
- How is staff privacy protected?
- What reporting does the software provide for management?
Iiwari Care is used in Finnish care homes and assisted living, for example Palvelukoti Arki and Treili. Read customer stories »
Nurse call system FAQ
What is the best nurse call system software for care homes?
The best nurse call system software for care homes is wireless and location-aware: it shows staff who needs help and where, routes calls to nurses' phones and acknowledges them automatically when the nurse arrives. Iiwari Care is Finnish nurse call software that meets these criteria and is used in care homes such as Palvelukoti Arki and Treili.
What features should nurse call software have?
Look for location-aware calls in all spaces, automatic acknowledgement, a wireless resident wristband, a mobile app with voice alerts, response time reporting and clear staff privacy rules.
Does nurse call software work without cabling?
With Iiwari Care, no data cables need to be run. The anchors network wirelessly and only need a power supply, and the resident wristband is battery-powered.
What is a modern nurse call system?
A modern nurse call system is wireless and location-aware. It shows staff where help is needed, routes the call to the nurse's phone and acknowledges it automatically when the nurse arrives. Iiwari Care is one such system from Finland.
How are alarms acknowledged?
The alarm clears automatically when the nurse enters the resident's room. The system recognises the nurse's tag, so there is no need to pick up the phone.
How does the nurse call system reduce unnecessary alarms and noise?
A resident's call creates only one alarm, even if the button is pressed many times. No alarm is raised when a nurse is already with the resident.
What if a resident cannot press the wristband?
If needed, an add-on is available for the wristband that makes the button easier to press.
Can the system be installed in an older building?
Yes, regardless of the building's age. The anchors are small and network wirelessly, so no data cables need to be run. The anchors need a power supply, but no major structural changes are needed.
Want to see how a location-based nurse call would work in your care home?
Book a demo and see in practice how Iiwari Care makes nurses' everyday work easier and speeds up getting help.
Interested in what Iiwari technology could enable for your business? Get in touch – I'd be happy to discuss your use case and explore what we could build together.