A nurse call that knows when help has arrived
Developed for round-the-clock care homes, Iiwari Care tells the nurse out loud where help is needed. When the nurse enters the resident's room, the call is acknowledged automatically. There is no need to touch the phone, and management gets data on the direct care delivered.
In use across care homes in Finland and the Nordics
Built together with the nurses who use it
How Iiwari Care works
A resident asks for help
The resident presses the call button. Iiwari Care routes the request to the right nurses.
The nurse hears where help is needed
The phone announces the location of the resident call out loud. The nurse does not need to take the phone out of their pocket, unlock it or look for the right acknowledgement button in the app.
The call clears when the nurse arrives
After hearing the voice message, the nurse can go straight to the resident. When they enter the room with their safety button, the call is acknowledged automatically.
Nurse call, room 1, first floor
Call acknowledged. Nurse 1 arrived in room 1.
STAFF SAFETY
The nurse's own safety alarm
With their own safety button, a nurse can request non-urgent or urgent extra help. The request reaches the right colleagues and tells them where help is needed. No separate phone call, no searching for help.
The same safety button carried along also enables presence-based acknowledgement and direct care measurement.
Read more about the staff alarm system
Hover a room or a bar – the highlight shows in both.
DIRECT CARE MEASUREMENT
Care delivery becomes visible
Positioning produces response times, direct care time and workload distribution automatically – with no manual logging.
Direct care time
Time spent with residents accumulates automatically, room by room.
Response times
See how quickly calls are answered in different shifts and parts of the unit.
Workload distribution
See where and when work piles up, and plan shifts accordingly.
Reports are anonymous for staff. Management has no access to nurses' real-time location or location history.
Explore direct care measurementSee – know – act – keep everyone safe
What changes in daily care when you know where everyone is
Who Iiwari Care is built for
Care homes
Around-the-clock care where calls need a fast response.
Memory care units
Real-time location awareness and fast response support safety.
Supported living for people with intellectual disabilities
A location-aware alarm button for staff and automatic room-level direct care measurement. Residents can raise an alarm, but they are not tracked. Read more »
If your day-to-day work needs fast response and a clear picture of what's happening, the solution fits.
Customer experiences
Resident safety improves clearly
"Iiwari's nurse call system has many more features than other vendors offer."
"This is the best nurse call system I have ever used – and I've worked in the field for over 30 years. We see where residents and colleagues are, and nurses can easily call for help. I recommend this system everywhere."
"It's about finding the time-thieves in everyday work. We know there will be fewer hands in healthcare in the coming years. We need to work smarter, not just run faster."
Finnish technology
Finnish technology that works in everyday care
- Finnish product development, manufacturing and support
- Positioning technology rooted in research at VTT
- The Iiwari Care nurse call developed together with nurses
- Accurate indoor positioning, under one metre
- Reliable also in large care homes
Useful reading for the care home everyday
Frequently asked questions
More FAQsWant to know how Iiwari Care would work in your care home?
Let's walk through your situation together – no commitment.
Contact us
Rather talk to a person? Reach out to Rami directly – he'll listen to your situation and tell you honestly whether Iiwari Care is a good fit.