SOLUTIONS · STAFF DURESS SYSTEM
Staff duress system for healthcare and care homes
An alarm tells you help is needed. Positioning tells you where.
Iiwari's staff duress solution boosts staff safety with backup calls, emergency alarms and real-time positioning. Alarms are routed to the right nurses, who instantly see where help is needed.
Part of the same whole: a location-aware nurse call, a real-time situational picture, automation and care work data.
Built for staff safety
Peace of mind for lone working and challenging situations
A wearable alarm button lets nurses call for help even when using a phone isn't an option.
Help can be requested discreetly, keeping hands free for care work.
Alarm types
Two alarm types for different situations
Backup call
If a situation calls for a second staff member, a nurse can request backup with a single tap.
The backup call is sent to designated nurses, so help arrives quickly without phone calls or searching.
Emergency alarm
In an urgent or threatening situation, a nurse can trigger an emergency alarm with two taps.
The emergency alarm is sent immediately to designated nurses and, if needed, staff on other wards.
How it works
How the staff duress system works
- 1
A nurse raises the alarm
A backup call is triggered with one tap, an emergency alarm with two.
- 2
The alarm reaches the right people
Designated staff receive the notification instantly.
- 3
Help finds its way quickly
Positioning helps colleagues find the person who needs help fast, even in urgent situations.
What sets us apart
What makes Iiwari's staff duress system different?
Positioning speeds up help
Every alarm shows exactly where help is needed, so staff never have to search for the right room or person.
Alarms reach the right nurses
Backup calls and emergency alarms are routed to predefined recipients, and to other wards when needed.
One clear picture of the situation
Nurse alarms appear in the same view as resident calls, exit alerts and other important events.
From the staff's perspective
Benefits for staff
Support the moment a second pair of hands is needed
Not every situation is an emergency. Moving a resident, calming a distressed situation or another demanding care task can quickly require a second staff member. A backup call brings help without phone calls, shouting or searching for a colleague.
Fast help in emergencies
If a situation turns threatening or needs immediate help, the emergency alarm reaches designated staff at once. Positioning lets responders see exactly where help is needed, so they can get there as fast as possible.
A safer, calmer working day
Knowing that help is always close at hand reduces the feeling of being left alone. That builds a stronger sense of safety, supports wellbeing at work and gives staff confidence to face even demanding care situations.
In practice
Example situations
Moving a resident requires a second staff member
A backup call brings help to the scene fast.
A challenging encounter
A nurse can discreetly request extra support.
An urgent emergency
The emergency alarm reaches several staff members instantly.
In our customers' words
What our customers say
"This is the best nurse call system I have ever used. I've been in this field for over 30 years. We can see where residents and colleagues are, and nurses can easily call for help whenever they need it. I recommend this system to everyone – it's a great system!"
Interested in what Iiwari technology could enable for your business?
Let's discuss your use case and explore what we could build together – no commitment.
Interested in what Iiwari technology could enable for your business? Get in touch – I'd be happy to discuss your use case and explore what we could build together.