Solutions · For care home groups

One set of metrics across the group – savings visible, operations in control

When every unit measures care time the same way, leadership can compare where time goes, where waste builds up and where the savings are.

Nurse call is the first use case. At the same time the group gains a real-time location and situational data layer that safety, workflow optimisation, automation and AI can be built on.

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Care data dashboard showing care time by room and over time

What leadership gains

The benefit shows from the very first units

Care home leadership reviewing unit figures together

Research

Why waste is worth measuring

In care homes a significant share of working time goes to something other than meeting the resident. Research shows the scale:

up to 50 %

of nurses' working time goes to something other than direct care, such as documentation, walking and searching for equipment.

Observing How RNs Use Clinical Time in a Nursing Home, ScienceDirect

at least 20 min/day

is spent searching for items and assistive devices in care homes. In dementia units the figure is often clearly higher.

Losing Items in the Psychogeriatric Nursing Home, SAGE

over 1 in 3 nurses

spend at least an hour per shift just looking for basic equipment.

Nursing Times / GS1 UK survey

Iiwari makes this waste visible in every unit and measures how much of it is removed.

Comparability

The same metrics in every unit

When calls and response times are measured the same way everywhere, units can be compared reliably. Leadership sees where the workload peaks, where response times stretch and which units perform best – and the best practices can be replicated across the whole chain.

Report showing the number of resident calls per day and the median response time over a two-week period — Example view from one unit: 595 resident calls in two weeks, an average of 42.5 calls per day and a median response time of 3 min 33 s. The same view is available for every unit in the chain.

An infrastructure investment

You are not replacing a nurse call – you are building a data layer

Iiwari brings real-time location and situational awareness to every unit: where people and devices are and what happens in the physical environment.

AI, automation, robotics and analytics all depend on that understanding. Long-term value does not come from a single system, but from shared digital infrastructure across the whole network.